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Top 10 Benefits of Moving to a Cloud-Based Phone System
Top 10 Benefits of Moving to a Cloud-Based Phone System

By: Symplicity Communications

Cloud-based phone systems, or cloud phones, are quickly becoming the standard phone communication tool for businesses that are seeking to modernize their communications infrastructure with a system that is more reliable, more dynamic, and less expensive than older phone systems.

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What are Automated Brand Interactions?
What are Automated Brand Interactions?

By: Symplicity Communications

Customers prioritize positive experiences above all else. This means that companies are under tremendous pressure to deliver exceptional customer experience (CX) like never before. A good experience can help you win a customer for life, while one bad interaction can cause you to lose them forever.

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