Customer engagement is emerging as one of the most important aspects of business today. Businesses that improve their customer engagement are able to successfully create customer loyalty. This is a process that boosts sales and creates longer and more profitable business relationships. But while some tenets of customer engagement management may seem…
Cloud-based phone systems, or cloud phones, are quickly becoming the standard phone communication tool for businesses that are seeking to modernize their communications infrastructure with a system that is more reliable, more dynamic, and less expensive than older phone systems.
Cybersecurity criminals are becoming increasingly sophisticated, and cyber threats continue to grow in size and impact.
