--- title: "Blog | Symplicity Communications: Technology Solution Experts | Symplicity Communications" description: Stay up to date with the latest in communications technology on the Symplicity blog. Contact us for help solving your telecom problems. --- [![Symplicity](https://blog.symplicitycom.com/hs-fs/hubfs/raw_assets/public/Symplicity_Communications_June_2021/images/head_logo.png?height=389&name=head_logo.png "Symplicity")](https://symplicitycom.com/) - Solutions - [Technology Expense Management](https://symplicitycom.com/tem/) - [Managed IT & Cybersecurity](https://symplicitycom.com/managed-it-cybersecurity/) - [Customer Experience (CX) & Automation](https://symplicitycom.com/customer-experience-automation/) - [Business Intelligence](https://symplicitycom.com/business-intelligence/) - [About Us](https://symplicitycom.com/about-us/) - [Blog](https://blog.symplicitycom.com/blog) [![Contact Us](https://no-cache.hubspot.com/cta/default/9486103/b0ff2647-12d7-457e-b7d1-7cec20814614.png)](https://cta-redirect.hubspot.com/cta/redirect/9486103/b0ff2647-12d7-457e-b7d1-7cec20814614) # Symplicity Communications [![Symplicity Communications Re-Certified By Women’s Business Enterprise National Council](https://blog.symplicitycom.com/hs-fs/hubfs/WBE_Seal_CMYK.jpg?width=600&name=WBE_Seal_CMYK.jpg)](https://blog.symplicitycom.com/blog/re-certified-by-wbenc) [Symplicity Communications Re-Certified By Women’s Business Enterprise National Council](https://blog.symplicitycom.com/blog/re-certified-by-wbenc) By: Symplicity Communications Symplicity Communications Inc., a business specializing in Technology Consulting, is proud to announce national re-certification as a Women’s Business Enterprise by the Great Lakes Women's Business Council, a regional certifying partner of the Women’s Business Enterprise National Council (WBENC). WBENC Certification is the gold standard for women-owned… [Read More](https://blog.symplicitycom.com/blog/re-certified-by-wbenc) [![What is a Managed Service Provider (MSP)?](https://blog.symplicitycom.com/hs-fs/hubfs/What-is-a-managed-service-provider.jpg?width=600&name=What-is-a-managed-service-provider.jpg)](https://blog.symplicitycom.com/blog/what-is-a-managed-service-provider-msp) [What is a Managed Service Provider (MSP)?](https://blog.symplicitycom.com/blog/what-is-a-managed-service-provider-msp) By: Symplicity Communications A managed service provider (MSP) is a business-to-business (B2B) company that manages IT-related systems and infrastructure for other companies. [Read More](https://blog.symplicitycom.com/blog/what-is-a-managed-service-provider-msp) [![Generative AI - What Is It and What Do Businesses Need to Know?](https://blog.symplicitycom.com/hs-fs/hubfs/St.%20Patricks%20Day%20(Flyer)%20(1)-1.png?width=600&name=St.%20Patricks%20Day%20(Flyer)%20(1)-1.png)](https://blog.symplicitycom.com/blog/generative-ai-what-is-it-and-what-do-businesses-need-to-know) [Generative AI - What Is It and What Do Businesses Need to Know?](https://blog.symplicitycom.com/blog/generative-ai-what-is-it-and-what-do-businesses-need-to-know) By: Symplicity Communications Have You Heard About Generative AI? You've very likely heard of ChatGPT or OpenAI by now. Or perhaps another one of the many versions of generative AI that have been in the news lately. You have probably heard how excited many people are with the new technology, and you probably have heard how confused by it many others are. But have you thought about… [Read More](https://blog.symplicitycom.com/blog/generative-ai-what-is-it-and-what-do-businesses-need-to-know) - [![](https://blog.symplicitycom.com/hs-fs/hubfs/WBE_Seal_CMYK.jpg?width=767&name=WBE_Seal_CMYK.jpg)](https://blog.symplicitycom.com/blog/re-certified-by-wbenc) [Symplicity Communications…](https://blog.symplicitycom.com/blog/re-certified-by-wbenc) By: Symplicity Communications May 15, 2023 - [![](https://blog.symplicitycom.com/hs-fs/hubfs/What-is-a-managed-service-provider.jpg?width=767&name=What-is-a-managed-service-provider.jpg)](https://blog.symplicitycom.com/blog/what-is-a-managed-service-provider-msp) [What is a Managed Service…](https://blog.symplicitycom.com/blog/what-is-a-managed-service-provider-msp) By: Symplicity Communications April 24, 2023 - [![](https://blog.symplicitycom.com/hs-fs/hubfs/St.%20Patricks%20Day%20(Flyer)%20(1)-1.png?width=767&name=St.%20Patricks%20Day%20(Flyer)%20(1)-1.png)](https://blog.symplicitycom.com/blog/generative-ai-what-is-it-and-what-do-businesses-need-to-know) [Generative AI - What Is It…](https://blog.symplicitycom.com/blog/generative-ai-what-is-it-and-what-do-businesses-need-to-know) By: Symplicity Communications March 8, 2023 - [![](https://blog.symplicitycom.com/hs-fs/hubfs/Customer-Experience-WEB.webp?width=767&name=Customer-Experience-WEB.webp)](https://blog.symplicitycom.com/blog/contact-center-as-a-service-is-the-key-to-turning-self-service-into-full-service) [Contact Center as a Service…](https://blog.symplicitycom.com/blog/contact-center-as-a-service-is-the-key-to-turning-self-service-into-full-service) By: Symplicity Communications December 16, 2022 - [![](https://blog.symplicitycom.com/hs-fs/hubfs/Invoice-jpg.jpeg?width=767&name=Invoice-jpg.jpeg)](https://blog.symplicitycom.com/blog/technology-expense-management-streamlining-your-technology-provider-processes) [Technology Expense…](https://blog.symplicitycom.com/blog/technology-expense-management-streamlining-your-technology-provider-processes) By: Symplicity Communications November 21, 2022 - [![](https://blog.symplicitycom.com/hs-fs/hubfs/images%20(2).jpg?width=767&name=images%20(2).jpg)](https://blog.symplicitycom.com/blog/a-business-guide-to-understanding-contact-centers-as-a-service-ccaas) [A Business Guide to…](https://blog.symplicitycom.com/blog/a-business-guide-to-understanding-contact-centers-as-a-service-ccaas) By: Symplicity Communications September 13, 2022 Previous [1](https://blog.symplicitycom.com/blog/author/symplicity-communications/page/1) [2](https://blog.symplicitycom.com/blog/author/symplicity-communications/page/2) [3](https://blog.symplicitycom.com/blog/author/symplicity-communications/page/3) [4](https://blog.symplicitycom.com/blog/author/symplicity-communications/page/4) [5](https://blog.symplicitycom.com/blog/author/symplicity-communications/page/5) [Next](https://blog.symplicitycom.com/blog/author/symplicity-communications/page/2) ![Symplicity](https://blog.symplicitycom.com/hubfs/raw_assets/public/Symplicity_Communications_June_2021/images/ft_logo.png "Symplicity") We’re a technology partner that acts like a business partner, a consultant that treats you like a friend. 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