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UCaaS (unified communications as a service) helps businesses bring together their various communication technologies under one convenient, streamlined source. From voice and video calls to audio conferencing, real-time messaging, and more, UCaaS unifies any and all forms of communication used by employees on a cloud-based interface.
Your communications ecosystem is critical to the success of your business – especially in the new era of work that is geo-dispersed and remote or hybrid-remote for the foreseeable future. Traditional communications systems such as on-site VoIP had their day, but many businesses have recognized the power of the cloud now. The flexibility, scalability, security, and convenience of cloud-based communications solutions has put unified communications as a service (UCaaS) in the spotlight.