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UCaaS (unified communications as a service) helps businesses bring together their various communication technologies under one convenient, streamlined source. From voice and video calls to audio conferencing, real-time messaging, and more, UCaaS unifies any and all forms of communication used by employees on a cloud-based interface.
Your communications ecosystem is critical to the success of your business – especially in the new era of work that is geo-dispersed and remote or hybrid-remote for the foreseeable future. Traditional communications systems such as on-site VoIP had their day, but many businesses have recognized the power of the cloud now. The flexibility, scalability, security, and convenience of cloud-based communications solutions has put unified communications as a service (UCaaS) in the spotlight.
Telecom providers are notorious for obfuscating bills and confusing users so businesses end up overpaying for services. Unfortunately, this problem is pervasive, and you...
It’s one thing to be charged with managing all your organization’s technology solutions and vendors. It’s another to have to do that on top of finding ways to reduce spending. Those 15-page telecom bills don’t make it easy to keep track of where your money is going, and – unfortunately – they’re designed to obfuscate your expenses. Add your growing cloud solution usage and other IT vendors to the list, and you’ve got a perfect storm of expense confusion.